top of page


TRAINING DELIVERY

Online video conference. Successful young adult businessman or manager with headphones dis

In today's fast-paced environment, companies need resources who are extremely competent and can hit the ground running. With ECI, you have just that. Our team is comprised of experienced facilitators who are very adept at in-person and virtual facilitation. They also possess knowledge in a wide range of leadership topics, Contact Cente, sales and service within diverse industries, as well as very specialized topics in the financial sector such as compliance and risk.

​

In addition, ECI trainers are known for their ability to reflect

our clients' culture seamlessly so as to become a full-fledged member of the client team they support and the

 

​

training programs they deliver. If you are in need of systems training, we currently train on the following:

             

  •  ACAPS

  •  ACBS 

  •  ARGO

  • Calyx

  • Concierge

  • Credit Path

  •  Desktop 

  • Empower

  • Encompass  

  • Excel  

  • Genesis

  • Goldmine

  • Impact  

  • InStep  

  • LMS

  • Live Meeting

  • LoanSpan  

  • Microsoft Office

  • NCIS  

  • Oracle

  • PEGA

  • People Soft  

  • Provenir    

  • Salesforce

  • SharePoint

  • Siebel

  • SmartStation

  • Thomson Reuters

  • Touchpoint

​

Even though we train to a tremendous amount of systems, systems training is but one area for which we offer training. We also provide consultation sales training, quality customer service training designed to aid with improvement in loyalty and retention. We also excel in providing leadership curriucula as well as product training.

​

ECI is known for our responsiveness and ability to assemble a high performing team that fits seamlessly for each of our clients. Eileen Claman Inc. provides the right trainers in the right place at the right time. Our ECI team numbers over 800 experienced career trainers, instructional designers, and project managers, based throughout the US, Canada, and Europe. 

​

From leadership and management training to major mergers and systems conversions, to targeted and directed, training initiatives, ECI is prepared for any challenge with resources who we call upon as client needs are defined and clarified. Building relationships with clients, trainers, and other partners is what we are all about.

bottom of page