Kirsten has worked supporting ECI for nearly 2 decades. She is primarily responsible for overseeing ECI's financials, such as billing, bookkeeping, accounting, contract review, etc. In addition to being instrumental in support of all back-office operations, she also spends time on client-facing engagements, while ensuring that ECI's contract training team is well supported and cared for. Kirsten had a long career in banking before coming to ECI, and her work is informed by a passion for always "getting it right".